FAQ

Q.Since the Shores of Panama is a rental resort, do we need to bring our own sheets, towels, pillows, or other linens?
A.You will not need to bring linens. For your convenience, we supply a full set of sheets, pillows, and blankets for each bed, as well as for the pullout sleeper sofa. You will also find enough bath towels to accommodate the maximum number of guests per room type, along with hand and dishtowels for the kitchen.
Q.If we are just renting for the weekend, may we use the dishes and cooking supplies?
A.We welcome you to make full use of your rental. At the Shores of Panama, we offer all of our guests—whether visiting for one night or for an entire season—the same room and property amenities.
Q.What time is check-in/check-out at Shores of Panama?
A.Check-in time begins at 4:00 p.m. Check-out time is 10:00 a.m. Late check-outs may be requested at the Front Desk and are based on availability. A $50 fee per room per hour will be charged for all unscheduled departures after 10:00 a.m.
Q.What is the Front Desk number, and how do I get in touch with a guest at the Shores of Panama??
A.Please call the Front Desk at (888) 722-3224. Use this number to contact Shores of Panama guests.
Q.What are the Front Desk hours of operation?
A.The Front Desk hours are variable based on seasonality. Please call the front desk for specific hours at (888) 722-3224.
Q.How old do you have to be to rent a unit at the Shores of Panama?
A.At least one person must be 21 or older. We do make exceptions for married couples under the age of 21.
Q.Are we able to check out early?
A.You may check out early, but we will not credit the remainder of your Panama City Beach vacation. No refunds are given once you have checked in
Q.What is the overhead clearance in the Shores of Panama parking deck?
A.The Shores of Panama parking deck has a clearance of seven feet (7’).
Q.Do you offer airport pick up?
A.Please schedule airport transportation by calling Sunshine Shuttle at (850) 650.6333.
Q.Do you offer daily maid service?
A.Daily maid service is not a standard amenity. Guests are provided with towels and linens for their stay. Each unit has a washer/dryer, and guests are more than welcome to launder their towels and linens. If your reservation is for only one night, a cleaning fee will be charged to your room.

For an additional fee, daily maid service can be arranged by calling the Front Desk at (888) 722-3224. Fees are based upon the number of bedrooms in the unit. Please note: Daily maid service can also be included in group meeting blocks.

Q.Are Fitness Center facilities free of charge?
A.The Fitness Center is open to the Shores of Panama guests at no extra charge.
Q.Do you provide beach chairs?
A.We offer beach chairs for an additional fee.
Q.Do you provide beach towels?
A.Beach towels are not provided.
Q.Does the room have a hair dryer?
A.Your room will have a hair dryer.
Q.Whom should I contact if I left something behind in my room at the Shores of Panama?
A.If you leave anything behind, please call the Front Desk at (888) 722-3224 and ask for Lost and Found.
Q.Does the Shores of Panama allow pets in the rooms?
A.Shores of Panama suites are privately owned properties; therefore, we cannot accommodate pets, with the exception of guide dogs, in the rooms.
Q.Do you have grills on the property?
A.No, we do not have grilling facilities on the property. For safety, guests are prohibited from grilling in their accommodations.
Q.May I bring coolers to the pool?
A.Coolers are not allowed at the pool, but you may bring them to the beach. Please note that glass containers are prohibited on the beach.
Q.Do you have a refund policy in the event of a hurricane?
A.If the Bay County Emergency Operations Center orders a mandatory evacuation, your money will be refunded.
Q.Do you offer cribs?
A.We do not; however, Baby’s Away is a local supplier who can assist with all of your baby’s needs. Please contact them directly at (800) 693-0727. Baby’s Away is not affiliated with Resort Collection.

Shores of Panama Resort

9900 South Thomas Drive
Panama City Beach, FL 32407
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For Reservations call:
8777134651


TOUR SHORES OF PANAMA RESORT

Click on the photos below to explore the resort.